Service & Parts

Request a Service, Parts Orders & Check Ticket Status

A new online tool to help you deal with service ticket of your coffee machine & parts order. Sign in by using your ticket number and last name.


Equipment Literature

Sometimes finding the online document you need for your equipment can be a time-consuming challenge, so we’ve done all of the work for you. Our extensive PDF database has brochures, manuals, spec sheets, parts diagrams and more. Click here to begin your research now!

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Service Providers

Here at ECM we understand that machine maintenance is a fact of life but the speed at which it is readily available is an important consideration when operating a business. This is why we have spent years cultivating a vast network of authorised service providers all across Canada. All service vendors have been personally approved by our staff, so give us a call to find out how to contact the service representative nearest to you. If you couldn’t find service near you, contact us by phone or email and we will be happy to provide any assistance we can

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